Cancellations happen. Unanticipated events happen occasionally in everyone’s life. 
In our desire to be effective and fair to all clients, the following policies are honored:

Cancellation
A 24 hour advance notice is required when cancelling an appointment. This allows us the opportunity to reschedule your appointment for someone else.  If you are unable to give us 24 hours advance notice, you will be charged  50% of the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

No-shows
Anyone who forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened.  This helps accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

Please contact us should you need to change or cancel your appointment.
Your massage therapists phone number is listed on your confirmation as well as on their “About” page.

You can schedule online here.